House of Koyal is a curated ethnic fashion boutique offering elegant festive wear designed for modern celebrations. Our collections focus on graceful silhouettes, detailed embroidery, and timeless ethnic style.

You can place your order directly through our website by browsing the collections and selecting your preferred design.

At the moment, orders are accepted only through our website to ensure a smooth and secure checkout experience. If you face any issues while ordering, you can contact our support team for assistance.

Some designs are produced in limited quantities. If a product is currently unavailable, you can contact us to check if it will be restocked.

We accept major payment methods including UPI, credit cards, debit cards, net banking, and popular digital wallets.

Cash on Delivery is currently unavailable. However, we are working to introduce COD soon.

We ship all orders through trusted courier partners to ensure safe and reliable delivery across India.

Shipping is free across India unless stated otherwise during checkout.

Orders are typically processed within 1–2 days and delivered within 4–7 working days, depending on your location.

If you need to update your shipping address, please contact us as soon as possible. Address changes may not be possible once the order has been processed for shipping.

Yes. We photograph every design carefully to represent the product as accurately as possible. Minor color variations may occur due to screen settings, but the fabric and embroidery remain true to the product description.

Currently, we offer standard sizing only.

We offer easy 7-day returns on eligible items. Products must be unworn, unwashed, and returned in their original packaging.

Orders can be cancelled only before they are shipped. Please contact us as soon as possible if you wish to cancel your order.

If your package appears damaged or tampered with, please do not accept the delivery and contact our support team immediately so we can assist you.

Refunds are processed through the original payment method once the returned item is received and inspected.

You can reach our support team through the contact page on our website or by email. We’re happy to help with any questions about products, sizing, or orders.